Samsung Service Center — installation service not attended

Address:

Krishna, Andhra Pradesh

i purchased samsung product split Ac model AR18JC5HATP at cost of Rs36500/-on24/5/2015 in Vijaydigital(a unit of vijay TV&Video home).At the time of purchase, company offered free installation with in 48hrs.free installation card is also given to me.Till date, nobody turned up to instal.though an executive called by phone in response to my email complaint, nobody turned up .i made several calls to vijaydigital showroom and samsung service point.please do needful on the service deficiency of samsung and vijaydigital showroom.