[Resolved] Samsung Service Center — Insubordination by the employees of samsung mobile service centre | |||
Hi Sir, Yesterday at 12hrs i have visited to the samsung mobile service centre in gwalior at navratan hotel. I had an issues regarding charging in my Samsung galaxy note3 neo, I had introduced the same problem with there employee Named Dolly and she told me that my adaptor and data cable is not working so she will provide me after 2 hours and After that i came back to my home and i called that service centre that Sholud i come or not than the person told me ok come to get your adaptor and datacable and after that i visited again there and they asked me to wait overthere and i waited for 4 hours again and after that there one of the senior employee Named Mrs Meena she told me that srry we are out of stock.And than i asked for the complaint book than she told me iam no gonna give you and i have been with this organisation from last 10 years and you can do whatever you want and she was so rude and Its really not expected with the Brand called samsung pls do something and iam really not going to buy samsung products in the future. Thanks & Regards, Anmol Jain Was this information helpful? | |||
Dec 16, 2020 Complaint marked as Resolved Got Call from Area manager issue resolved Samsung India customer support has been notified about the posted complaint. | |||
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