Samsung — Service center is not takin action aginst my phone

Address:

New Delhi, Delhi

Dear Samsung team I am a liable customer is yours, I am my related persons are using samsung mobiles phone fridge AC washing machine, But in recent day's I am facing a problem related with my phone, My phone was not working properly that why I have reached to a service center which is located in Naraina (SRS Telecom Service), they have opened my phone in my absence and given it back to me with saying that mother is burned and its not coming in warranty period, I feel like a stupid at that time, Its not good to deal with a customer like company like you, Please look into this matter, and please repair my phone, Other wise I have no option left to go to consumer cell, Please take a quick action and update me Handset no :- samsung grand Neo My Phone no :- [protected] My Name :- Varun Sahdev Add :- wz-635b, Nangal Raya New Delhi - 110046 Thanks