Samsung Service Center — Samusung LED TV

Address:Almora, Uttarakhand

I had requested samsung customer care on 23 Jul 15 at around 1415h to repair my samsung LED TV. Samsung customer care had given request number as [protected]. No local service engineer has called me on 24 Jul 15. On 25 Jul at around 1400h one call had come and said the service engineer would come probably come on 28 Jul 15 or 29 Jul 15. It is not understood as to why samsung is taking so much of time to redress the complaint. In case the complaint is not attended within ur stipulated pd of time, my samsung LED TV should be repaired free of cost.
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information