| Address: | Udham Singh Nagar, Uttarakhand, 263160 |
Samsung galaxy SM-A800FZKEINS
IMEI NO.- [protected]
Sir/Madam
Maine ye mobile 16th oct 2015 me kharida tha. Maine mobile kharidte time dhyan nahi dia ki mobile ki screen defect hai.10 days ke bad jab main mobile shop gaya to unhone kaha ki samsung customer service center jao. Main service center gaya or kaha ki mera mobile ka display check karo to unhone kaha ki mobile khulne ke bad hi pata chalega to maine kaha mere mobile ka insurance hai. To unhone kaha ki ghar jake syska customer care pe call karna or claim registered karna or registerd claim ka number mujhe de dena. Main ghar aya or call kiya or claim number unhe de diya jaisa unhone kaha tha..Tomorrow I went to customer service center and handover the mobile and an ID to him. Or maine unse pucha ki kya mujhe paise pay karne padenge to unhone kaha ki sab hum kar denge or 4 days bad ake mobile le jana. Unhone mere mobile ki display badla jo karib RS 8, 500 ka hai or baki ka parts bilkul sahi tha. Or iske bad unhone ek estimation letter syska gadget secure company ko bheja jo RS 23, 971ka tha. Mujhe unhone is bare me kuch nahi bataya or kaha ki tumhara insurance kahtm ho gaya iske bad tumhara mobile thik nahi hoga. Main mobile leke ghar pahucha or kuch din mobile chalane ke bad display automatically upper aa jati thi to phir se main customer service center gaya or iske bare me bataya to pehle unhone kaha ki isse kuch nahi hota...to main ghar chala aya bad me mujhe mobile chalane me problem hoti thi. Iske bad main dubara customer service center gaya or iske bare me bataya to unhone kaha ki display thik se nahi laga or unhone ek display tape order karne ke liye mera mobile number likha or kaha ki 6th jan ke bad ana.. Main mobile leke 18th January ko gaya to unhone kaha ki tape abhi tak order nahi hua hain tum 22nd January ko ana.. Phir main 22nd January ko gaya to unhone kaha ki display ka tape nahi ata or ab display thik nahi hoga.. Iske bad main ghar pahucha or syska customer care pe call kiya or pucha ki main 1 year me mera mobile kitni bar thik hoga to unhone mujhe inverse value ke bare me bataya ki jitne price ka tumhara mobile hai wo hoti hai or unhone ye bhi kaha ki tum itne ki price ka claim kar sakte ho...To maine apne remaining inverse value pucha to unhone jo kaha use sunkar hairan ho gya unhone kaha ki pichla jo claim kiya tha wo RS 23, 971ka tha par maine unse kaha tha ki mera mobile ka to sirf display badla tha or kuch nhi... or ab mere pas or koi rasta nhi hai or service center walo ko kuch kah bhi nahi sakta kyuki mere pas koi saboot bhi nahi hai.. unhone mere insurance ke sare paise le liye jo mujhe bilkul bhi pata nahi tha..
JAI DURGA SHOP (Samsung customer service center )
In Vishal Megamart 2nd floor at Rudrapur
Phone No. :- [protected]
Mobile No.:- [protected]
DISTRICT:-Udham singh nagar
STATE:-UTTARAKHAND
Today, I have watched your show "PAHREDAAR" and hope you will help me and advice me what should I do ??
Claim No. :- [protected]
Coupon No. :[protected]
My name is INDERJEET
Email :- [protected]@gmail.com
Mobile No. :- [protected] Was this information helpful? | 
JAI DURGA SHOP (Samsung customer service center )
In Vishal Megamart 2nd floor at Rudrapur
Phone No. :- [protected]
Mobile No.:- [protected]
DISTRICT:-Udham singh nagar
STATE:-UTTARAKHAND
Claim No. :- [protected]
Coupon No. :[protected]