[Resolved]  Samsung — service centre in borivali west mumbai

Address:	Mumbai City, Maharashtra, 400068
Website:	samsung

A month back my newly (Two months old) purchased samsung j5 got damp in monsoon. And got off. I took it to service centre in borivali west which was at chandawarkar lane but now shifted. (Its not even mentioned there properly) i had to ask 2 three shopkeepers there. I went to new address that's in front of ajanta talkies. 10 mins away from the old one. Again o proper boards mentioned there to guide people. After asking others i went on first floor. The service senter was may be setting up. So there was no one to guide me where to go. I went to second counter. The lady rudely asked me what the issue. Kept talking to other people and i was standing there for more than 10-15 min, the lady didnt bothered to ask me to sit. Amazed by the service thinking what wud be next. I was waiting for her reply. She said water problem check karna padega. It will take time. I said i will wait. She had given me papers. Too my sign, my bad i didnt read. On the top she had scribbled charges that i didnt notice.
After a lot of time they called me. And told pura pani gaya hain anadar it cant get better.. Better u buy a new phone. I said fine. Give it back. I had to again wait and get it on another counter. They asked me for money. I told them no body said i will have to pay even if its not repaired. The phone is new and u r giving me service.. I had no patience to fight after waiting for so long. It was not the matter about money. It was about the treatment and half information i was getting at samsung borivali west service centre. They even removed my phones scrtch guard and didnt even put temporary plastic or anything.. They charged me something 184 rs appx.. I gave 200 rs and was waiting to get the rest back.. The counter girl didnt even utter a word. I told her that i m waiting for the rest of my money. She said chutta nahi hai.. Now this made me really angry. How i m being taken very casually..

Worst service. I will never buy a samsung phone again. Even my phone was j was in plastic cover but got damp.. And its completely off.. So its worst product and worst service.

Wud not recommend anyone. Even i[censored] get at a cheaper rate..