[Resolved] Samsung Service Centre — the mobile phone is fully damaged after preparing by service centre of samsung | |
Respected sir, i gave my mobile phone i. E. Is s7 edge samsung to samsung service centre at visakhapatnam for repairing 2 complaints i. E. Is front and back display & battery changing on the date of 19/05/2020. Then service centre accepts my mobile for repairing 2 complaints by taking 1000rs advance bill no [protected]. After 3 days i get call from service centre i. E. “ your phone’s 2 repairs are completed and very good functioning, so you please collect your mobile” on the date 0f 22/05/2020. On next day i. E. 23/05/2020 i attend to service centre they gave my mobile to me and i checked the mobile on the spot the 2 repairs of mobile which was mentioned above is completed but the mobile service signals are not working and i mentioned this problem on the spot to them and they took my mobile back by saying please wait 4 days to rectify it. The problem is when i given the mobile to service centre there is only 2 complaints and remaining all parts are very good functioning. After repair done by service centre the new problem is a raised and they fully damaged my phone which is cost of 50000. I am contacting to service centre regularly but there is no use, until now they did not rectify my mobile & return to me. So please do need full help sir. Thanking you Service centre address:- Innovative electronics dono:[protected]/6, 1st floor, aspen tower, resapuvanipalem, visakhapatnam - 530016 contact no:-[protected] Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 16, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |
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