Samsung — service complaint

Sir I give my phone to Samsung service care Sriganganagar, rajasthan for repairing earphone jeck in warranty period and they say that motherboard mistake and they changed the motherboard but when i recieve my mobile i see that again a very big problem of caller speaker it does not working properly amd they say that again motherboard mistake and asking for giving 5500 rupees << in warranty period >>
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sir please taking a strict action
my samsung led tv becomes complaint and i called for samsung service centre to repair my TV.i registered my complaint on feb 14 (reference number [protected]).one person from your company came and checked my TV and said that tv panel is complaint and will replace the panel within one week.
But i didnt get any response after one week.Again i called to repair the Tv.no response from the authority.soi raised the complaint again and i got a call from chennai service centre.they said that they will transport the panel from chennai and will repair the tv within 3 days...STILL I DIDNT GET ANY RESPONSE FROM YOU.
I THINK U WILL CONSIDER THIS COMPLAINT...

MY NUMBER [protected]

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