Samsung — Service issues not resolved for 25 days , fake spare used by SAMSUNG

Address:

B128 , Sector 50 Noida , UP ,INDIA

Registered service request with Samsung customer care, service request was routed multiple times for days before they could figure out which service technician needs to visit. Finally, after seven days technician came and inspected to inform Compressore needs to be changed. Since the compressor was under 10-year warranty, was changed after a few days, here is the shocker, the new compressor installed by SAMSUNG conked off in a day. Again we have been chasing SAMSUNG but their pathetic service is still not able to resolve the issue. It is now 20 days plus in the summer SAMSUNG is touching its customers with their horrible service.
DHEERAJ MUKU
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