Samsung Service — New mobile with warrenty

Address:

Chennai, Tamil Nadu

My self from Chennai given service in Samsung Nungambakkam.. Bill no: [protected]/[protected]

Service center T.V.S electronics in charge for Samsung products.I have given my mobile for service on 17th of august 2015 still they not doing the service.
In my mobile there is no physical damage in the screen. But they are not repairing.
For Internal crack they are asking me to pay the amount. This is fault of the T.V.S.Electronic service center.
I will wait until the problem solve by samsung.Please do the need full.