I have raised a compliant for my washing machine. Its been over 20 days the machine is not working and i have called over 15 times, but no one has ever cared to call me back or send an engineer at my home.
This is pathetic service by samsung. They sell expensive products in the name of service and at the time of need simply disappear.
Every time i call customer care, they tell me the complaint will be resolved in next 2 days and they give me 100% assurance for the same, but still no one ever responds to the complaint.
I think samsung products should not be allowed to be sold in india if they cant provide services for the same. Was this information helpful? |
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