[Resolved]  Samsung — Service not satisfactory no bill for payment

Address:29-25-25 vemuri vari Street suryarao pet vijayawada andhrapradesh 9490178128

My samsung top load washing machine was purchased on 19th July 2919. Recently it stopped working through customer care they came home and took the machine for service and returned after 10 days saying that everything is right and charged 4000 for which they did not even give the bill.Since then the drier is not working and the digital time is fixed at 103 min. Now they are telling cock and Bull stories that it will take 1 month or more for repair. My question is if it is not fully repaired why they returned it and why they charged 4000. I am totally annoyed at their behaviour and they left me with agony. I am a promising customer of samsung and I did not expect like this.
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Aug 14, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2021
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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