[Resolved] Samsung — Shipment delivery issue

C Vamshi Vardhan Chary

from Hyderabad, Telangana

Jul 26, 2022

Website:

samsung.com & ecomexpress.in

Ordered on: Samsung.com
Delivery partner: Ecom Express
Order date: 18th Jul 2022
The expected delivery date was: 11th Jul 2022

It's been 20 days since Samsung did not deliver my order, they have handed it over to 3rd party agency namely Ecom express, and they assured the delivery of the shipment on 22 Jul 2022, but failed to deliver. do update no follow back nothing, worst service ever. I want this issue to be resolved as soon as possible. wasted my precious time by making 100's of calls, emails & messages.

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Aug 28, 2022

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2022

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung