Samsung — Side by side Refrigerator

Address:

Tiruvalla

Our side by side refrigerator (Model No RS73R5561F8/TL) purchased 08/09/2019 from Nandilath G Mart (Invoice no. TVLA-[protected]), Tiruvalla became non-functional and a complaint was registered on 18th May 2023 (Reference No. [protected]). Though service personnel visited our site every week, nothing could be done. They changed the circuit Board, compressor, etc and could not be restored. At last, on 4th of July 2023, one person came and prepared a report to send to Samsung. But till now nothing has been heard from Samsung. I would like to know the status of the complaint and request you to get appropriate action to get it serviced/reinstated as soon as possible as I am urgently in need of its service due to my son's forthcoming marriage next month.