[Resolved]  Samsung — Side by side refrigerator cooling issue

Address:SAMSUNG INDIA
Website:[email protected], [email protected],[email protected], servicehead.in, customer support

Side by side refrigerator, cooling issue, lodged complain, poor service, without tracing problem, filled up gas, same problem repeated after 4days, service center pointing to circuit board problem, after follow up found internal body leakage problem, contacted customer care more than 30times, 23 days passed no final response from SAMSUNG, service Centre refused to provide service related to body leakage problem, poor quality, no support .
I am really helpless not expecting poor customer support company from samsung.
Till today, no assurance from samsung whether they will repair or not or to exchange product
JITENDRA SUKLA
[protected]@gmail.com
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Aug 13, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2021
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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