[Resolved] Samsung — sms fraud | |||
Hello all this is aakash vishishtha, today i got a message from a company's phone number (That includes alphabets), so in that message it was written that, "y0ur m0bile n0. Has g0t 2 crore 70 lakh & samsung curve tv fr0m samsung pr0m0 to Claim send your name/mobile no./address/age/ via [protected]@samsungpro.co. Uk." I haven't sended the details yet because i know it's a fraud, so just want to aware you all that please do not revert back to any of those emails because it's a fraud and please take a legal action if you want to take any kind of help from me you can call me at[protected] thank you. Was this information helpful? | |||
Mar 11, 2018 Complaint marked as Resolved I'm glad that you actually care to reply about that, its just a suggestion that if you can take any further action on them like tracking & finding the people who are behind this, then would be really helpful for us and the image of your company also, like they are clearly doing all this in your name..
Regards,
Akash Vashishtha. Samsung India customer support has been notified about the posted complaint. Verified Support Mar 10, 2018 Samsung India Customer Care's response Dear Customer, This is in reference to your email / letter dated 04.12.2015 wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung. In this regard we would like to inform you that Samsung is not connected with such activities in any manner. Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information. In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s). They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes. We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you. You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from. You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large. In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd | |||
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Regards,
Akash Vashishtha.