[Resolved]  Samsung — storage card

Address:Panipat, Haryana
Website:Dealzcart

Sir,
I have bought a new samsung evo micro sd card from dealz cart
It costs 898
It contains two micro sd cards
1. 128 gb samsung evo
2. 64 gb samsung evo
These cards are not working properly
From the day of delievery
So i request u to refund my money and take these sd cards back as soon as possible
And please refund my money
Sir, rs. 998 is a very large amount for me
It takes me 3 months to collect this money
When i orderd you i was very happy to order these sd cards
But when they deliverd to me
I saw that they are not working properly
They get formatted automatically when i saves my data into these sd cards
I have lost my very very important data by using these sd cards
Sir,
I am not satisify to your product
So please take it back
And refund my money
Or raplace these sd cards with a new one
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Nov 11, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Complaint comments 

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Samsung India Customer Care's response, Oct 13, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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Samsung India Customer Care's response, Oct 13, 2017
Verified Support
Dear Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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