[Resolved]  Samsung — Sub-standard quality of SAMSUNG Phones sold in India

Background - Purchased a Samsung phone that went kaput in little over a year.

What is the cause? - SAMSUNG's substandard electronics.

Am I the only one? - No, simply search for " Samsung Auto Restart issue & Motherboard Failure in Galaxy M & A Series Phones" and you will be overwhelmed with the quantum of issues. Initial figures suggest that one in 3 phones have the same issue, this means a failure rate of almost 33%.

How can you help? - I would be more than happy to provide you with the necessary statistics. Together, let us remind Samsung of its moral obligation. It cannot get away with selling substandard products. Can Samsung operate like this in the western world?
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Jul 2, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 27, 2022
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung!

Thank you for writing, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
Complaint comments 

Comments

Dear Samsung,

My email address is ryan.[protected]@gmail.com.

Regards,
Ryan

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