Jul 30, 2020
Complaint marked as Resolved 1st time when I went they said they I might update my phone from wrong network that's why its facing heating issue and they updated my phone.
2nd time same heating issue I told them heating issue is not been solved and they said submit your phone and tomorrow you come and get it and next day I went and they said we have changed the part now don't worry you won't face this issue again.
3rd time same problem and this time display sometime doesn't work then they said submit you phone get it on tomorrow and next day I event and this time they didn't even change anything if they did my data would be removed but my data and everything is there and they just coated a plastic cover on my phone just to show that your phone display is been change and your internal parts are changed and I asked them previously also you did this only and they said yes because for heating issue they can change the charging point part nothing else they can do
Samsung India customer support has been notified about the posted complaint.
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