[Resolved]  Samsung — They are not repairing my samsung double door refrigerator within warranty

Address:

Telpur Deoraj Thana Lauriya , West Champaran bihar

Hello ma'am
I tried to call you yesterday as well as today but couldn't reach you. It replied the extension is not available.
Another week has passed and no resolution provided. You told me that someone will call me on Monday, and give the service update. On Monday we got a call from a number and told us that tomorrow i.e Tuesday, a service guy will visit. Since then we are waiting for his call or visit. Nothing happened. Neither the call was from a local number so that we could reach him.
Ma'am please tell me whether you will provide the service or not. So that we can move on and prevent us from wasting our time and energy as we are wasting for three weeks.
If you have any care please call me as soon as possible or at least mail me that you are unable to provide the service.
This is the mail I sent to girl assigned for my case. She is not responding