[Resolved] Samsung — To pay back of refrigerator

Viniraj

from Dhaka, Bihar

Address:	Rajsamand, Rajasthan, A
Website:	www.samsung.com

I purchased a samsung double door refrigerator in sept 2016. On next day of purchasing i told to dealer about defects of this refrigerator. It has problems with door and door fitting. After all he complaint to company in oct 2016.
A machenic sent by company and he did a temporary action (Jugad). But now problems are as well as previous. I am facing problem since 8 months. Please help me i want my payback in spite of repairing.

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Jul 10, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd