[Resolved]  Samsung — too high after sale charges

Address:Gautam Buddh Nagar, Uttar Pradesh, 201302
Website:Samsung

Dear sir
I had received samsung tv from my daughter as a gift which was purchased internationally. Now after 6 month i am facing problem in display as it is showing only solid colors. Samsung engineer are asking for 6000 inr only for single visit. Cost may be increased if they find out some problem or if any part is to be replaced.
If later is the case, my cost of repairing will go more than cost of product
Please help me on this.6000 is too much for initial inspection.
My daughter has purchased the item keeping faith in the samsung brand name. Its disappointing to see the performance detioriting only in. 5-6 months. And samsung india charging unexpectedly high even for inspection and not even for the replacement of any part
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Dec 1, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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