| Address: | Chandigarh | | Website: | samsung.com |
Kind Attn:
I bought this phone literally 2 months back Fold 3. The most premium phone available in the market and I was told that Samsung is trying to become a better company by making customer experience worldclass atleast with premium phone services. But NO. Yet again its all in vein.
The day I bought this phone, the speaker was not working for a few hours after I opened the main screen. The same was reported at the spot to the shop keeper and it got resolved itself. The shopkeeper said its fine and sometimes this happens.
Exactly after 2 months its again there and this time I was sent to the service station where they put it under Q&A Samsung support and 3 weeks later they're like its replied by Samsung that its not covered under warranty. This is a freaking manufacturing defect by this SAMSUNG FRAUDULENT company and levying on me that a very minor scratch on the body (very tiny which I believe is on everyones phone) makes it not covered in warranty.
This is faking clients and I shall shout this out so this doesn't happen again with anyone along with legal proceedings if not resolved at the earliest.
My business has struggled because of this CRAP phone and SERVICE Samsung assured. My biggest purchase buying a SAMSUNG.
I wish I would have stayed with Apple which atleast cares for its clients and selling GENUINE PRODUCTS NOT FAKING CUSTOMERS.
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