Samsung — USELESS, DEFECTIVE SAMSUNG CELL PHONE

Address:

Hyderabad, Andhra Pradesh

Dear Sir About 15 days'' back on the WOMEN''s Day i bought the above phone at BAJAJ Electronics, Forum Mall, Hyderabad spending Rs. 9500. We have inserted dual sim cards and started using. The voice was breaking. The connection was not happening. It was terribly frustrating to tell the other party that the voice is not reachable and sound is disjointed. We tried to speak to different parties with different network connections. Every time it was happening We took the phone to the dealer he pretended to have repaired it for a while said everything is ok. we tested it there, voice break was not happening Brought it back to home again the same problem. What should we do? and if this is happening to the new phone, i cannot imagine what would happen to the older versions A brand new phone giving trouble, i cannot imagine and that too of a brand like Samsung Please replace it with a new one or else i am compelled to take the issue to the consumer court and post the complaint to all and sundry in India. Please do no treat this as an empty threat i have fought many consumer related battles like this in my life time and i am not going to take rest unless the issue is resolved to my satisfaction [protected]@gmail.com [protected]@ibsindia.org VSP RAO, DEAN, ICFAI UNIVERSITY, HYDERABAD [protected]