Samsung — Warranty repair rejected by brand

Address:

Ameerpet Hyderabad

I Purchased new samsung j8 mobile on 3-9-18 but unfortunately device got bended automatically after I kept in pocket and riding on bike i call ur customer care number they told me that u have to visit the service center and they will solve
but when i visited Samsung service centre my experience is very disappointed, , firstly they refuse to get my phone repair under warranty after long conversation company refused to repair, but you can also checked with service executives there are no dents and sctaches on mobile I know how neat i used my mobile then how they can said warranty is void,

Its a totally manufacturing defect and you have to refund my mobile amount as their is none of my fault, bcoz i pay 17990 bcoz I have trust on Samsung quality bcoz I used Samsung mobiles from 2009 to 2019 but never got disappointed like this before .

here iam attaching my mobile job sheet .

Mobile submitted service centre details

Samsung Service Center,
B2X SERVICE SOLUTIONS
8-3-903/4, Yella Reddy Guda Rd, Pratap Nagar, Nagarjuna Nagar colony, Ameerpet, Hyderabad, Telangana 500073

Regards,
Mohd Ghouse Pasha
Hyderabad
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