Samsung Washing Machine — 0E, water overflow

Address:

Thiruvananthapuram, Kerala

I had filed complaint on 07/06/13 but till now nobody have repaired it. Some technician came on 09/06/13 and said that "some parts needed to be replaced, within in 1 week he will come again and replace the part", Is it so difficult to get a part of such a well used and reputed product????. And the best part is this technician have closed my complaint on toll free service as every thing is repaired and replaced. !!! And for last 20 days I am being waiting unknown about this.