[Resolved]  Samsung — Washing Machine Damage

Address:Ankita Saurabh Agarwal 253,Durga colony Near pnb bank Opp. Jawahar mandigate Chaupla garhmukteshwar Hapur (245205)

Hello sir

To whom it may concern, attached are the call logs to service center from 8th August till date. And there is no action taken so far.

No reference id is provided to us, nor any sort of communication is there from your end.

I have booked my machine on 18th July and it was supposed to be delivered on 23rd July but you guys delayed it to 5th August.
And now it's more than 20 days of communication from my end, and it's like you guys don't even care.

It is purely an act of mental harassment from you side.
You people are taking your customers for granted and selling them defected products.

It's high time now, either you take my request under consideration else we need to file a case in the consumer court again the fraudulent acts as well as all the stress that you guys given to us.

Ankita Saurabh Agarwal
[protected]
+12 photos
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Oct 12, 2023
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2023
Samsung India Customer Care's response
Dear Sir/Madam,

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.

We assure you that our relevant team member will contact you as soon as possible.

Kindly wait for the response from them.

Best Regards,
Samsung
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