[Resolved]  Samsung — washing machine non installation and poor behaviour of dealer and customer call centre executive.

Address:

Jaipur, Rajasthan, 302021

I have bought a samsung washing machine (Pdt no. Wa65m400ha) on 4 nov. 2018 from yug electronics, jaipur.
The washing machine installation and demo has not been done yet even after several reminders to the dealer. He has also not given the bill timely. Instead i hv to go again to the shop to take the bill on 6 nov. 2018.
I have lodged my complain today after several hours calling by my registered number [protected] to mr. Abhishek at around 2:15 pm, instead taking complain seriously, he was laughing.
The toll free number given on the internet is totally fake. The ceo of the company may kindly note that the consumer will not bear such behaviour of samsung and dealer too.
If my complain is not resolve by today evening, i will have no other option but to opt for some legal opinion or consumer complain against your fake toll free number, bad behaviour of dealer, customer support executive.
The company may take strict action against customer care executive dealers and service centres for ridiculous behaviour and intimate me on my registered email i'd.