| Address: | Chennai, Tamil Nadu | | Website: | consumercomplaints.in |
Dear sir,
Sub:requestition for part replacement {DC32-00013A} worth about Rs310/-
Ref:complaint no:[protected]
my washing machine{ model WA75K5CEG/XIL } is not working due to defective sensor part.this part was replaced by your technician on 15 march 2015.but we have not used frequently due to water scarcity in chennai.we might have used the machine overall for 2 months only.now this machine is not working the sign 1e is shown in the display board.your technician said the same part referred above to be replaced again against cost.we are very surprised on the condition of your spare is not bearing more than 2 months working.{since we have used the machine overall 2 months only}
Sir even though our machine is a old one, we are maintaining very well and it was updated 3 years before by changeover of all parts and spent nearly Rs4000/- at that time.even now from 23/02/15 to 08/10/15 we have spent Rs1500/-
So i request you, kindly instruct your service people not to collect the cost for part number DC32-00013A.
since ours is a genuine problem, we request you to consider as a special case.
Thanking you
B.Durai raj
note:i think i'm sending this mail to a proper person if not please forward this letter to a compitant one for a immediate action
Res:no 72 vanniar 2nd street, choolaimedu, chennai 600094
cell no:[protected] LL:43550813, 24815858 Was this information helpful? | 
Post your Comment