[Resolved]  Samsung — Washing Machine Spinning not working

Address:New Delhi, Delhi

Washing Machine Model no. WA82VSLEC/X2, call no. [protected] Washing was working only dying was not happening. Technician visited on 21st December'14 & informed that Drain Motor should be changed, cost of which is INR 1375/- Technician visited on 23rd December'14 & installed the new Drain Motor, after which washing also stopped as the technician visited didn't have sufficient knowledge to install the drain motor. As a result the PCB is spoiled for which another INR 5000/- to be spend. This kind of act is absolute cheating, in the first instance itself it should have informed to me regarding total expenses for repairing the Washing Machine. Since the problem started after installing the Drain motor it is clear that it was absolute fault of the technician who had installed the drain motor.
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Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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