[Resolved] Samsung — washing machine/worst service by service centre people | |
Dear Concern, Model Code: WT9001EG/XTL Requested Date: 21/06/2018 Compliant no: [protected] Requested Date: 25/06/2018 Second Compliant no: [protected] I am a Samsung Customer holding a Semi Automatic Washing Machine. I am writing this email because of the poor service. Recently a couple of weeks back, my machine washer is not properly functioning and I have raised a complaint with Samsung people and they sent a useless serviceman and he doesn't look into the actual problem and started troubling us to bring the machine to the service centre. We took the machine to the service centre. It's been a week passed but still, they didn't look into the problem. Is this the Samsung Brand ..? How useless are the service centre people..? How useless are the Customer Care people closing the complaint without Customer notice? I need an Immediate Action on this. My Complaint numbers raised with your people are as follows comp.no: [protected] comp .no : [protected] Was this information helpful? | |
Aug 31, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |
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