[Resolved] Samsung — Watch 4 classic LTE

rylanb

Feb 23, 2022

Address: kurla mumbai

Dear sir

i have brought a watch 4 classic watch on Jan 26th 2022

And from 16th Feb onwards due to hardware issue, the watch has been stopped working in only 15 days.
and is been in the service center from that time.

I am a constant traveller and since i been in samsung i bought the most expensive watch.

I am suffering due to the long wait, and i request you to kindly provide me a new watch with same specs.

attached the bill and the service center copy.

Awaiting for your reply

Thanks

RYLAN BUTHELLO
[protected]

Was this information helpful?

No (0)

Yes (0)

Apr 2, 2022

Complaint marked as Resolved

Samsung has finally given me a new watch and i am satisfied thanks rylan

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2022

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Mar 10, 2022

Updated by rylanb Absolutely no service, from samsung,
No point buying expensive items from a brand like samsung