Samsung: West Delhi Service Centre, Sector 7 Dwarka — Incomplete servicing of Samsung Air-Conditioner

Address:

New Delhi, Delhi

I got my 1.5 TR Samsung split air-conditioner serviced through the Samsung Authorised Service Center (West Delhi Service Centre, Sector 7 Dwarka) on 23rd April 2015, they said we need to gas filling and charged INR 2332 and on 31 May 2015 they again serviced it and said we need to change two valves and charged me INR 1500. Again in 20 August 2015 (we have not operated the AC for 15-20 days before 20 Aug, as climate was good) the gas is gone. Now they say you need to pay for service and gas filling again. They have made it a business to loot the consumers. The team which they send is poor in diagonising the issue. It's shameful that good company like Samsung outsource the service to incompetent organisation. With Regards, Kanagaraj [protected]