My Samsung Refrigerator was not working called service centre and they came next day to check what products needed for repair then I waited for 3days to get products and technician came and tried to fix. After 3 hours of service he said wait for 3 hours to check if it works but after 3 hours the Refrigerator still didn't work. Called technician and the phone was switched off. Called service centre and informed that repair wasn't successful they said they will send technician before 8PM but waited 4days no technician arrived even after multiple follow ups. I called them like 1000times and then no one picks the call. I have wasted my weekends because of this worst service by Samsung. I am raising complaint against Samsung service. Worst experience ever
. No one bye Samsung products. The employee with I have spoken are Preetu, Kavita so called supervisor, Shilpa, Shivananda Sheik and Lohit so called technician head. Harsha so called supervisor again no resolution yet.. I raised complaint on 23rd April and today is 30th April. Even after multiple follow up no help received I have paid full amount. Atleast refund the amount. Was this information helpful? |
Post your Comment