Samsung — Worst customer service and irresponsible behaviour of service centre

Mohammad Danish Ali

Jul 2, 2021

Address:

Day to day opposite vijay cinema Station road(sonarpatti) Nawada-805110

Respected sir
Through this letter I want to drew your attention towards you that on 22nd april one of your engineer vist to my home and while repairing he broke one of the part of refrigerator.. But my refrigerator worked for some days and then it was not working.. so I had complaint so many times in service centre but every time they registed my complaint but engineer was not sent from your side.. And I also vist near samsung service center nearest of my house but they are talking so RUDELY and also not taking any action.. the service centre name is DAY TO DAY MOBILE OPPOSITE VIJAY CINEMA NAWADA-805110... And 2 months passed but there is no response from samsung...
Therefore, I would be my yq. Ab if you take action as soon as possible.. And I'm also attaching dange part and the receipt

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Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Jul 03, 2021

Updated by Mohammad Danish Ali 48 hours passed but by there side no action taken yet...