Samsung — Worst Customer Service

Sahil Gaikwad
2:40 PM (1 hour ago)
to diva.nashik

My TV was having back light problem so I contact to Diva Electricals & Refrigeration, Nashik which is the official service center of Samsung. I need to call them several time then they accepted my request and resolved my issue but after 1 week same issue occurred. So again I contacted them then they started ignoring me. After 1 month they came and look into the problem but again new problem occurred from there side as dust patches where there on the screen. Service from them is very much dissatisfactory. Its been 2 months I have not received my bill or invoice as I have paid all the amount as they have charged for the problem. I have experienced worst customer service from any service center before.