[Resolved]  Samsung — Worst service after sales

Website:

www.samsung.com

I am writing to you to let you know how disappointed we are with your service. I believe someone who is responsible would reply to me or involve me in this matter and resolve my issue. Trusted Samsung reputed and well organized company with responsible customer oriented Service engineers and technicians.
My 49 inch Samsung TV was taken to the service center for servicing on 17.07.2021, and till today, I have not received any development regarding it. When I call them, they give me all new stories as they are working for a company.
Mr.Jeevan Kumar ([protected]) the technician. I never came across a person like him who is rude to customers when asked for the status of the TV.
1) HE DON'T PICK THE CALL
2) HE DON'T EVEN BOTHERED TO CALL BACK TO CUSTOMERS.
3) RUDE TO CUSTOMERS, DAMN DON'T EVEN KNOW THE MINIMUM SENSE TO CONVENIENCE THE CUSTOMER.

Mr.Mirza who acts as a team lead. Never be on the word and never call back to the customer.

I request Samsung to train the employees to behave the customer after sales. At the time of sales you people treat customers as God and when it comes for service the same god will become devil for you people.

We know how diffficult it was to buy a 49 inches samsung TV. It was a dream come true for a middle man family to buy it. And now its really very painful to get a rude response from you people. I humble request you to please look into the issue and resolve it ASAP