[Resolved]  Samsung — Worst service @ service centre - Borival east

Address:

Mumbai City, Maharashtra

Dear Support team, Your service centre located at borivali east provided pathetic / ridiculous service, I am incredibly disappointed from the service. They doesn’t knows how to talk to customer or they don’t even know hoe cooperate with the customer. I will ensure I am not buying any Samsung phone in future due to your pathetic after sales services. Please refer below the list of problem I faced at your service centre located at borivali Eats: · They made me wait for 45- 50 Minutes, as there network was not working · I requested them to give me a manual receipt, then your executive responded very unsympathetically · I requested them to give me a spare handset as my phone is under warranty, they said No we cannot provide, I requested them then also they were least bothered to help me out · For a small defect of change of touch Pad they asked me to come after 3-4 days. · They replied misbehave and told me you go from here. Sorry for my language, but crux is your after sales service is BAKWASS, I will not recommend any of my friends to buy Samsung phone. Regards Sanjay [protected] [protected]