Samsung — Wrong Promises

Hello There,

I placed an order from SAMSUNG INDIA app on Date- 08/05/2022 Time-04:46pm as mobile phone (Samsung Galaxy M12) Order ID-[protected] whose price is Rs. 9499 /- For providing Gift to my Sister on the occasion of her marriage.

POINTS TO BE NOTED-

1- Samsung India promises for the delivery on Date-
11/05/2022 That's why I Ordered from there.

2- But After the Confirmation of my order Samsung
India has changed the date of delivery Date and
promises to deliver on Date- 12/05/2022 .
I, Contacted to Samsung Helpline they promises to
deliver the product definitely on 12/05/2022, But I
didn't received.

3- After consultaing Samsung helpline on Date-
12/05/2022, They reduced the date of delivery as
14/05/2022.
When I asked that you are promises to deliver on
12/05/2022 why I didn't get my phone they didn't
answer, when I said I will raise a complaint against
your company Samsung India they said You can.

SAMSUNG INDIA HURTED Us as-

1- Mental Pressure.

2- I am unable to provide Gift to my Loving Sister.

3- Samsung India is reason for making us UNHAPPY.

4- Samsung India lost the good bond and love
between one Loving Brother and sister.

5- Samsung India is bigger company but it is fooling us
by their wrong and false promises.

NOTE- If Samsung India shows the other date before the order then I, didn't confirm my order. I used to go other shop or other site.

WHAt I NEED AGAINST THIS-

In order I lost my 5 days on Samsung India due to the wrong promises.

If Samsung India can return my losted valuable time as 5 days then I am agreed .
But if not,

I need the phone price what I placed order as RS.9499/- at the place of my time is losted .

Thank you,

I hope you will provide better solution for me as -soon- as possible.

Name - ANURAG
Order ID- [protected]
Company- Samsung India