[Resolved] Sangeetha Mobiles — damage protection

satishttd

from Bengaluru, Karnataka

Address:

560032

I've purchased samsung j710 white on 26th aug 2016 with 365-days physical damage protection @899 vas at rt nagar bangalore.

Today[protected] i went to sangeetha mobiles at rt nagar, bangalore, staff told me to bring original box with accessories, with all i submitted but staff is informed that invoice amount will be last purchased bill and to get same new model i need to 9523 (New samsung j710 costs 12200 inr as on today).

I didn't get logic behind the calculation of damage protection and sangeetha mobiles in the name of damage protection is looting money from innocent customers.

Why i need to pay 9523 inr if the new model of same samsung j710 costs 12200?

Please find the details:

Invoice no:ssi/rtn/674
Invoice date: 26/10/2016

Regards,

Maheshwar rao n
[protected]

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Sep 8, 2017

Complaint marked as Resolved

Resolved

Sangeetha Mobiles customer support has been notified about the posted complaint.

Aug 19, 2017

Updated by satishttd Still Now i didn't get required colour(white). RT Nagar Store manager is arrogant and even he directly told put mail as he is very arrogant. Very pathetic about Sangeetha Mobiles.

they are not given any option to take other models where white colour is available.

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Comments

Ãrïf Dårlïñg

from Vijayawada, Andhra Pradesh

I was bought my Redminote 4 on July 30 and i want to return my mobile for some personal reasons can u return

KOWSHIK REDDY

from Bhongir, Telangana

I have purchased mobile on May and took 6 months cash drop of 499 and it's costed me around 30k+ and know it is 28k+ but I didn't received any message and call me @[protected]. Thanking you
Kapil kowshik reddy
[protected]@gmail.com

Pavitra Banaje

from Bengaluru, Karnataka

I purchased Xiaomi note 3 for the any of RS. 11373 on 18th Dec 2016 with physical damage protection. On that day they told that you can replace any mobile for 50 percent offer on present mobile rate. Now I want Samsung mobile but manager is telling that we will replace u same one with 30 percent discount. U are cheating the educated customers like this then what's abt illiterates. [protected]