[Resolved] Sangeetha Mobiles — Delay in Reliance Jio SIM activation

SS.Raju

from Manthani, Telangana

Address:

500037

I have purchased Samsung J7 2016 model from Sangeetha Outlet, KPHB Colony hyderabad in mid of August. They have provided Reliance Jio Sim card in the offer pacakage. Its been more than 15 days, sim is not yet activated. If we contacted Sangeeta mobiles showroom they are giving reckless answer. Its not the behavior we are expecting from the showroom. If Showroom unable to provide perfect services then its better to shut down showrooms. They are playing with consumers and we are loosing lot of production hours due to the time to contact them.

Really one of the waste showroom i have seen and the worst service i have experienced.

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Oct 9, 2016

Complaint marked as Resolved

Sangeetha Mobiles customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2016

Sangeetha Mobiles Customer Care's response Dear Sir,

Thank you bring this to our notice.

We always strive to live up to and offer the highest possible standards of Quality, Value, Service, Innovation and Trust. As you know the demand for Jio SIM and activation has increased due to which Reliance have received a lot of application so its taking time in activating the SIM.

Requesting you to kindly mail your invoice and mobile number to [protected]@sangeethamobiles.com for us to further check and assit you.

Regards,
Sangeetha Team