[Resolved] Sansui India — complain of led tv

Saket Tamrakar

from Nagpur, Maharashtra

Address:

Indore, Madhya Pradesh, 452002

I was purchase a led tv of your company but i had problem in it at the first day. I was complain many time for resolve the problem of pannel but most of the time your excutive or represntative (Engineer) just adjest its color or other functions, last one they change pannel and after that its condition is worst. I am attched some photos of tv of its current possition and now your customer service officer just deny over request to exchange or upgrade our product.
My contact number - [protected], [protected]-sachin tamrakar, [protected]- saket tamrakar

+3 photos

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Aug 7, 2021

Complaint marked as Resolved

Sansui India customer support has been notified about the posted complaint.

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Comments

Videocon Industries Customer Care

from Delhi, Delhi

Dear Saket Tamrakar,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Customer Support Team

sahayarajj

from Coimbatore, Tamil Nadu

I bought a mobile horizon 2 thru flipcart. it was working fine for a month. all of a sudden it is not charging. on giving to the service center at tirupur, they have not found a solution even after 10 days. i want a replacement.

sahayaraj
[protected]

Videocon Industries Customer Care

from Delhi, Delhi

Dear Saket Tamrakar,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Sansui Customer Support Team