[Resolved]  Sansui India — Damaged led smc50fh16x50

Address:Valsad, Gujarat, 396191

Dear Sirs,
I regret to inform you that yesterday on 15th May 2016 at 21:00 PM I purchased your LED SMC50FH16X50 from your reputed dealer named Sony Electronics Jhanda Chowk, Vapi Gujarat

I kept the cardoon delivered in my Flat Un- Open waiting for your service engineer for Installation.

Today your Service Engineer Mr Dharmesh visited my Flat and open Cartoon for Installation and Immediately he noticed CRACK(Damaged) Screen and reported to Dealer and service station as well.

I took LED and handover to the dealer at 13: pm with a assurance that he will arrange replacement soon .

Hence requested to assist me to get replacement as soon as possible as I already paid full Cash to the dealer whose No is [protected]

I shall be grateful to Sansui staff
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Aug 7, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
Jun 11, 2016
Updated by sushil1974
Regret to inform you that yesterday on 15th May 2016 at 21:00 PM I purchased your LED SMC50FH16X50 from your reputed dealer named Sony Electronics Jhanda Chowk, Vapi Gujarat

I kept the cardoon delivered in my Flat Un- Open waiting for your service engineer for Installation.

Today your Service Engineer Mr Dharmesh visited my Flat and open Cartoon for Installation and Immediately he noticed CRACK(Damaged) Screen and reported to Dealer and service station as well.

I took LED and handover to the dealer at 13: pm with a assurance that he will arrange replacement soon .

Hence requested to assist me to get replacement as soon as possible as I already paid full Cash to the dealer whose No is [protected]

I shall be grateful to Sansui staff

regards,

Sushil Verma
Vapi
Vapi [protected]
Complaint comments 

Comments

Dear sushil1974,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear sushil1974,


Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.


Regards,

Videocon Online Team

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