[Resolved]  Sansui India — I am complaining about sansui horizon 1

Dear sir/ma'am,

My id is od[protected]. The sansui horizon 1 which i bought on jun 5 2017 is not working. There is no customer care service nor service centre for this company. Grave is no spare parts are available in any shop in bangalore. I want battery to be replaced as it was not getting charged properly before it completely stopped. They provided made in china battery under made in india mobile tag.

I already registered complaint on flipkart's contact us section but not received any reply even after 2 days.

Not only me, many are facing problem with this mobile.

I hope that you would rectify the problem by consulting the company.

Regards,
Aravinda ps
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Aug 8, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
Aug 29, 2017
babuvadakkan's response
Complaint attended service person not able to repair on account of availability of panel board. Kindly rectify immediately or provide new TV as it is late by one month.My Earlier complaint No. was [protected] dated 29.07.2017
Complaint comments 

Comments

Nandhilath Irinjalakuda Lodged complaint in favour of my TV Ref. [protected] Not yet repaired for lack panel board. Unfortunate not attending even after one month. Festival Onam in Kerala started. Children not have any entertainments other than TV in these days. Kindly speed up action. If panel board is not available provide a new TV for me.
Dear Babuvadakkan,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi

Regards,
Sansui Customer Support Team

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