Sansui India — led tv model: skp30hh pleader notice

Pleader notice
For and on behalf of
Jyotiranjan mishra
Esi state colony
Nayapali, bhubaneswar
Khurda, odisha.

That under the instruction of my above named client i am sending you this notice:-
That my client visited to your sansui electronics showroom with name and style as bharat electroics, 86-janpatyha, bapuji nagar, bhubaneswar, odisha on 20.10.2014. On that day i. E dt. 20.10.2014 my client on payment of full price purchased a sansui led tv model: skp30hh that the agent of the aforesaid showroom as well as your agent convinced my client that he would not face any trouble either mechanical or otherwise within at least four years as warrant offer (1+3) and any defect of any nature would be removed by you immediately at your own cost.
That after some months of purchasing the led tv did not function properly and accordingly my client has been intimating you, your authorized centre and agent but since 5.9.2018 such tv is not functioning at all due to your lack of proper in time service and the same day my client has lodged complain to you and his complain was evidenced by your reference no. Bhu[protected], and you gave assurance to my client that you would remove all the problems and defect of my client’s led tv without any delay before the expiry of warrant period.
That my client has been running before you for numberless time after getting assurance from you but the problem and fault are remain same. My client has reason to believe that not only you are not fair and honest in dealing with customers, but also you lack in giving them appropriate and timely service, please, bear it in your mind that the warrant period will be elapsed as dt. 20.10.2018 and with some mischief you perhaps wait for that day to expire.
Please take notice unless, you do the needful and replace the necessary parts of my client’s tv within three day from receipt of this notice i. E. Today dt. 28.9.2018, my client will be compelled to take shelter of civil and criminal court of law including consumer redressal forum seeking relief for his financial loss, physical torture and mental agonies against you.

Advocate
Pulin bihari acharya. Adv.
Off.[protected]
Mob. [protected], [protected]
Email - [protected]@gmail.com
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I have made complaint against my Sansui Air Conditioner which is in warranty, two months ago, since then my complaint is not resolved. Also the service centre told me to file a complaint in consumer forum, service centre is located at Gandhi chowk Sonipat Haryana 131001, looking forward to hear from you.

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