Sansui India — Non-redemption of JDUL Entitlement Certificate Serial No. 50SMN003532 on Maturity underJitna Do Utna Lo Offer-2015of Sansui India

Address:

Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015

Sir/Madam,

This is to submit for your kind perusal that-

1. I, Dheerendra Mudgal had purchased the Sansui LED TV Model No. SMC50FH16X on 31/03/2016 from M.K. Traders, 110-Paltan Bazaar, Dehradun-248001 Tel:[protected] under underJitna Do Utna Lo-2015 Offer of the Sansui India.

2. Under JDUL-2015 Offer, I had received the JDUL Entitlement Certificate Serial No. 50SMN003532 dated 16/04/2016 duly stamped by the Dealer which entitled me to avail Rs. 29, 500/- redemption on next purchase on completion of 4 Years and 11 months from the date of purchase, to be redeemed on www.sansui-india.com of the company. Fulfilling the terms & conditions, I had also registered my purchased product on this website and received a confirmation e-mail on 18/04/2016.

3. But, Now after completion of the maturity period i.e. 4 years 11 months, I am unable to get redemption of this voucher from any Sansui Dealer or through the website www.sansui-india.com of the company or to login the website http://jitnadoutnalo.com/login which was given in confirmation e-mail of the registration of the product as none of these websites are working as on date.

4. I had also contacted the dealership owner of MK Traders, Dehradun viz. Shri Vinay Bansal (mobile no. [protected]), on[protected] who is now informing me that he also has not received any information from the company about 'how to redeem JDUL certificate/ voucher', so no redumption of Rs. 29, 500/- through this JDUL certificate/ voucher can be availed now.

It is, therefore, requested that the issue may kindly be resolved at the earliest. I may kindly be given either the redemption of Rs. 29, 500/- on new purchase of an Sansui Product or the cash amount of Rs. 29, 500/- may be refund to me.

Yours sincerely,
Dheerendra Mudgal
Mobile: [protected]
E-mail: [protected]@gmail.com