[Resolved] Sansui India — Refrigerator not working | |||
Its since two weeks that I had called customer care to register service for Sansui Refrigerator, which is not working and has been in defunctional state for more than 2 weeks. I received a call from executive on 22nd June, and during that time I was in office, and I requested him to come after an hour. Despite his commitment that he would call me after an hour and would visit, I never received the call again, and after that, there is no response when I am trying to contact the number. I did call customer care again on 25th June and shared the grieviance and they assured that reminder has been registered and I should receive call on 27th June. However, I didnt receive any call on 27th June. This is absolutely unprofessional and I would request to take action on Priority. On 28th June, I am at home and I would request the company to send executive. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Sansui India customer support has been notified about the posted complaint. | |||
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+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
View all Sansui India contact information
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
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Videocon Online Team