[Resolved] Sansui India — sansui 32 inch tv sound gone completely

Nandini Kumari

Address:

Siwan, Bihar, 841238

Hi
I have purchased 32 inch led sensui tv from reliance digital patna in nov 2015. I am facing sound issue from first day onwards. From last two years i m trying to get it resolve but still i didn't get any help from sensui customer care.
Now tv sound is completely gone. I am thinking this is my big mistake to purchase sensui brand.
Please help me to get it resolve.

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Aug 5, 2021

Complaint marked as Resolved

Sansui India customer support has been notified about the posted complaint.

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Comments

Videocon Industries Customer Care

from Delhi, Delhi

Dear Nandini Kumari,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Sansui Customer Support Team

Videocon Industries Customer Care

from Delhi, Delhi

Dear Nandini Kumari,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Sansui Customer Support Team

Nandini Kumari's [Complaint's author] reply, Oct 23, 2017

HI
Why you are joking with customer ?I am trying to send mail to you but it is not getting deliver .Your email id write2us@vgmail is incorrect.Even I am trying to send SMS SVC to 53030 .What details you want I will reply here .Can you send your executiove at my home to figure out problem.
My address is
Gauri shanker singh
Vill:Nawalpur
post:MAhrajganj
dist:SIwan
Bihar 841238