Sansui India — sansui horizon mobile

Address:Dharwad, Karnataka, 580025

I had purchased Sansui horizon mobile from flipkart on 23rd may 2017 invoice no FOYSFOO[protected] invoice price of Rs 4999 Handset no [protected], [protected]. There is multiple cracks in touch screen even after delicate usage.office name of service centre in Hubli is wrong. After tracing one Authorised service centre named Navvya enterprises in Hubli was not ready to repair and informed to go to Bangalore (430 kms) to change the touch screen or wait for one month.Even given complaint to[protected] they also said to wait for one month and was very rude.This mobile parts is not available in any retail outlet in hubli and I am getting embarrassed while using damaged smart phone.Company is not ready to help and resolve immediately. Given several complaints to Flip kart too.but no response.

regards,
Raghavendra
mobile: [protected]
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Sansui India customer support has been notified about the posted complaint.
Oct 11, 2017
Updated by Raghavendrahubli
No still revert
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Still no Revert what is TAT to resolve

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