Sansui India — sansui led tv sjx-40fb

Address:

New Delhi, Delhi, 110096

Kind attention shri rajesh kothari/ customer cell.

Dear sir, '
We purchased the above tv from sargam electronics preeti vihar on 20th june 2017 with a 3 years warranty from sargam electronics on behalf of sansui signed and stamped on the bill, almost 2 months later tv started having problems, till today it has already been repaired for various issues 4 times in such short period, all problems were technical and not due to use of product, we found the quality and service of both product and yur servicing team pathetic, the servicing team doesnt respond and the retailer sargam has washed its hands off long ago, he complaints are nt even responded or attended. The tv again has developed a problem and is not working again wherein we had paid service charge and got the panel change after much chase with ur people only in august 2018. The current complaint number is del[protected] registered by me on 21st october, the person attending is rahul mobile -[protected] and sk verma contact number - [protected], both of tem are not responding to our calls and saying its not in our hand... So my dear sansui company in whose hands it is to service a tv set which has already had 5 technical issues in 1.5 years an now no one seems responsible... What shoddy products you guy seem to be making plus worse service in such times of competition.. Can someone reply to me.. Best take away your sub-stanard product and give me a new tv for my troubles, coz my next step is consumer court